280256 Deputy Chief of Staff, Business Group, Non-Executive Directors and Secretary of the Board (2023)

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Job Summary

We are looking for an outstanding candidate to serve as Deputy Chief of Staff of the Business Group, Non-Executive Directors and Secretary of the Board.

You will join a high-performing, friendly hybrid team led by 7th graders who oversee three critical functions of the department.
1. The DLUHC Board Secretary, who is responsible for planning and conducting our Executive Team meetings, as well as Ministerial and Non-Ministerial Boards.
2. The DLUHC Private Office of Non-Executive Directors, headed by Alison Nimmo DBE.
3. Private office of Matt Thurstan, head of the business group. The corporate group has six directorates that collectively cover finance; communications; commercial; project delivery; properties; security; digital; analytics and data, and human resources.

Your role would focus on the first two of these roles, specifically:
• Working as Deputy Head of the Secretary of the Board (45% of his time)
• Work as private secretary to non-executive directors (45% of your time)
• Deputy Head of Office on broader ad hoc matters as needed (10% of your time)

You will have an unrivaled opportunity to work daily with senior officials, private ministerial offices and external stakeholders on varied and high-profile issues. We are looking for motivated and enthusiastic entrepreneurs who can confidently operate independently and as part of a larger team, while being able to effectively delegate to others (task/line management opportunities may occur over time). You'll also need excellent attention to detail and the ability to think strategically about departmental priorities. This is a challenging but rewarding role with a high level of responsibility at this level and plenty of room for future development opportunities as the successful candidate progresses.

Our team is part of the broader Executive Team Office (ETO), which comprises the private offices of our Permanent Secretary, Managing Directors, Chief Scientific Advisor and Non-Executive Directors, as well as the Board Secretariat. We are a supportive and inclusive group of about thirty people, with many opportunities for professional development and extracurricular activities.

We encourage you to get in touch for an initial chat if you have any questions; contact details are at the bottom of this ad.

Work description

Key Responsibilities:
• Manage the daily operation of the Board Secretariat, working with the team leader to ensure ET and Board agendas are strategically aligned with departmental priorities.
• Act as private secretary of the non-executive directors. You will develop knowledge of relevant stakeholders, digest information quickly and build relationships with senior staff and their offices so that you can inform and advise.
• When there is a business need, deputize for the team lead on issues outside of your immediate portfolio
• Develop a relationship of trust with the Head of the Corporate Group/Non-Executive Directors, acting as a sounding board and first point of contact on relevant issues.
• Effectively manage the workflow for the Corporate Group Head/Non-Executive Directors, coordinating and providing high-quality and timely advice to inform decisions and represent their views to the Department.
• Manage tasks to provide a high quality service to the Board of Directors and the Head of the Corporate Group, ensuring a quick response to ad hoc requests from directors.

person specification

We are interested in someone who:

• Can effectively balance multiple competing priorities
• Is resilient and can work independently at a pace, including making decisions under pressure.
• Possesses excellent relationship building skills and is a good communicator, able to clearly explain complex issues and provide clear guidance to colleagues at all levels.
• Can quickly understand complex issues and make strategic connections between different policy areas.
• Has a very good attention to detail
• You are highly organized with excellent prioritization skills.
• Is a flexible and caring team player.
• Is capable of detecting problems and looking for creative solutions.
• Will be a visible and professional ambassador for the Head of the Corporate Group/Non-Executive Directors and a strong advocate for the Group across the department and with external stakeholders.


We will evaluate you against these behaviors during the selection process:

  • seeing the big picture

  • make effective decisions

  • Delivering no rhythm


  • Learning and development tailored to your role

  • An environment with flexible work options

  • A culture that fosters inclusion and diversity

  • Apublic service pensionwith an average employer contribution of 27%

things you need to know

Details of the selection process

This vacancy is usingSuccess Profiles (opens in a new window), and will evaluate their behaviors.

we are for everyone

At DLUHC, we value diversity and inclusion and encourage and welcome applications from everyone, including those who are underrepresented in our workforce. We promote equal opportunity in all aspects of employment and a work environment free from discrimination, harassment, intimidation and victimization.

We strongly recommend that applicants contact their job manager for more information on this position.

we are for everyone

DLUHC wants to incorporate a diverse workforce at all levels.

Our application system is designed to remove as much bias from the hiring system as possible; this means a hiring manager doesn't know your name, details about him, doesn't see your full application all at once (or has your CV in the review unless otherwise stated). ).

Your answers are random and grouped. This means that each reviewer sees sets of responses to questions, for example, responses from all candidates to "See the Big Picture" instead of seeing a candidate's entire application. The science behind this is that drafting can be subject to order and fatigue effects, and we want to reduce that as much as possible.

Most of our campaigns use multiple raters, so each of your responses may be seen by different raters.

When writing your application, remember:

  • The evaluator will not read your responses sequentially.

  • Don't assume that the same reviewers will read all of your responses.

  • If you're talking about something in your first answer, be sure to write the second answer as if you didn't write the first (and so on!)

In the sieve, we will be evaluating

Behavior 1 (leadership behavior) - Deliver to the beat

Behavior 2 - Making Effective Decisions

Behavior 3 - See the big picture

There is a 250 word limit per question.

In the event that we receive a large number of signups, we may conduct an initial assessment using the lead behavior detailed in the ad. Applicants who pass the initial assessment may proceed to a full assessment or go directly to the assessment/interview

The interview will be blended, consisting of the following elements of successful profiles:



Questions during the interview will be those listed in the ad. Strengths-based questions will require natural responses from candidates.

In the full campaign, we will test the following elements of the success profile:

Behaviors: (communicate and influence, stick to the pace, make effective decisions, see the big picture)

Strengths: (Yes)

We do not consider CV requests directly to our Recruitment mailbox; you must apply for this position through the application link in Public Service Jobs

Please note that near miss bids may be placed at the bottom tier for applicants who do not meet the qualifying criteria for this campaign.


  • The salary for this position is £40,390 (London) or £37,064 (Domestic).

  • For existing public servants, the usual rank transfer and promotion policy will apply and is non-negotiable.


Transfers in Civil Service from October 4, 2018:
Any change to DLUHC from another employer will mean that you will no longer be able to access child care vouchers. This includes changes between government departments. However, you may be eligible for other government schemes, including tax-free childcare. Determine your eligibility athttps://www.childcarechoices.gov.uk

For more information on the benefits available to DLUHC employees, please see the attached candidate packet.


  • London

  • Wolverhampton

  • Manchester

  • Birmingham

  • Leeds

  • Darlington*

There may be opportunities for candidates to work flexibly based on business needs. This will be discussed with the job manager on a case by case basis if you are successful in the position.

*Note: The Darlington Economic Campus (DEC) is a pioneering new intergovernmental hub that will bring together people from all public departments and organizations to play an active role on the most important economic issues of the day. Campus' work will make a real difference to people in the UK and internationally. There will be significant career opportunities and exciting prospects - a career on Campus means you'll be working in the heart of government, with access to the fantastic benefits and opportunities that public service offers. This role is based on the DLUHC and will join us on campus:

  • His Majesty's Estate

  • International Trade Department

  • Department of Business, Energy and Industrial Strategy

  • Office for National Statistics

  • Education deparment

For more information on the DEC, please see the attached DEC Candidate Packet.


Screening is scheduled for W/C 04/17/23 with interview dates to be confirmed. All interviews are conducted remotely via video calls.


In the event that we identify more eligible candidates than currently available positions, we will hold the candidate's details on a reserve list for a period of 6 months after which new appointments may be made. This may include functions at a lower grade. Candidates on a reserve list will be informed accordingly. Due to the length of time that CTC checks can take, our HR Shared Services team will contact reserve list candidates for London positions to initiate CTC checks. Applicants who do not wish to remain on the reserve list should contact Recruit@levellingup.gov.uk to be removed from the reserve list.

CTC (Anti-Terrorist Authorization):

Important note

Successful candidates for positions in our 2 Marsham Street building must meet security requirements before being appointed. The security level required is anti-terrorism screening and the process can take up to 8 weeks to complete.

Please note that successful applicants will need to pass CTC security checks; this requires that you have resided in the UK for the last 3 years. Please refer to the DLUHC Notes on Security Clearance section of our Candidate Packet for more information on Counter Terrorism Clearance (CTC). Thank you.

Applicants should also note that from 1 August 2018, the department will also check all successful interview applicants against the Internal Fraud Database (IFD) maintained by the Cabinet. In accordance with the Civil Service Internal Fraud Policy, the DLUHC will reject the employment of any candidate listed on the IFD. See the candidate pack for more information on the internal fraud database.

Candidate Pack Information

Please see the attached Candidate Packet for more information.

Before you start your application, it is very important to make sure you are eligible to apply and meet the civil service nationality requirements. All applicants are expected to read the information provided in the DLUHC applicant packet regarding nationality requirements and rules.

Internal fraud database

The Internal Fraud function of the Cabinet's Fraud, Error, Debt and Donations Function processes the details of employees who have been fired for committing internal fraud or who would have been fired had they not resigned. The Cabinet Office receives the details of participating government organizations from public officials who have been fired, or would have been fired had they not resigned, for internal fraud. In cases like this, public officials are disqualified for 5 years from other public service jobs. The Cabinet Office then processes this data and releases a limited set of data to the DLUHC as participating government organizations. DLUHC then conducts pre-employment checks to catch cases where known scammers are trying to reapply for public service positions. In this way, the policy is insured and the repetition of internal fraud is avoided.

For more information, see-Internal Fraud Registry

Feedback will only be provided if you attend an interview or assessment.


Selected candidates must pass a criminal background check.

Selected candidates must meet security requirements before being nominated. The required security level isanti-terrorist control (opens in a new window).

See our research letter (opens in a new window).

People who work with government assets must completebasic personal safety standard (opens in new window)Verifications.

nationality requirements

This work is broadly open to the following groups:

  • UK citizens

  • Citizens of Commonwealth countries who are entitled to work in the UK

  • citizens of the Republic of Ireland

  • Citizens of the EU, EEA or Switzerland with established or pre-established status or applying for any of the statuses before the application deadlineEuropean Union Liquidation Plan (EUSS) (opens in a new window)

  • Relevant EU, EEA, Swiss or Turkish nationals working in the public service

  • relevant EU, EEA, Swiss or Turkish nationals who have acquired the right to work in the public service

  • certain family members of relevant EU, EEA, Swiss or Turkish citizens

More information on nationality requirements (opens in a new window)

Work for the public service

OCivil Service Code (opens in a new window)establishes the standards of behavior expected of public officials.

We hire on merit based on fair and open competition as outlined by the Civil Service Commissioncontracting principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we administer a Disability Trust Scheme (DCS) for applicants with a disability who meet the minimum selection criteria.

The Public Service also offers a Re-employment Interview Scheme for employees at risk of dismissal and who meet the minimum requirements for the advertised vacancy.

Application and more information

This vacancy is part ofGreat place to work for Veterans (opens in a new window)initiative.

Once this job is closed, the job posting will no longer be available. You may want to keep a copy for your records.

Contact point for candidates

Work contact:

  • Name: Isaac Turner

  • Email: Isaac.turner@levellingup.gov.uk

Recruitment Team:

  • Email: recrutamento@communities.gov.uk


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